FAQs

  1. What different abilities do client’s have that participate with HILLS?
  2. How can I pay for a trip?
  3. I need to spend down my money fast!  What can I do?
  4. How far in advance do I need to pay for a trip?
  5. Can I get a receipt or invoice?
  6. Do you offer scholarships?
  7. Can parents or care providers participate?
  8. What ratio of supervision do you offer?
  9. How do I sign-up?
  10. If I live outside of Colorado, can I participate?
  11. If I live outside of Denver can I participate?
  12. Where do we meet for trips?
  13. Can I speak to a parent, provider or participant who has experience with HILLS prior to signing up for a program?
  14. Can I meet the staff that will be on my HILLS trip?
  15. I need help taking my medications, how does that work on a trip?
  16. If I can’t pay for all of the trip at once, what can I do?

What different abilities do client’s have that participate with HILLS?

We have a very wide variety of abilities on our trips.   We have some participants that live independently in their own apartments and hold a job, whereas other participants need 24 hour supervision and full help with all of their personal care needs.  We have some participants that could run a marathon, and we have other participants that have no mobility and are in wheelchairs and need hoyer lifts to transfer them.  Some of our participants need a 1-1 staff to client ratio while others do well with our maximum of 1:4 ratio.  At this point in time, we do not have trips that divide people according to their abilities, however during any trip we may split up the group and staff according to interests and abilities.

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How can I pay for a trip?

Our preferred form of payment is a check or money order made payable to HILLS and sent to 11310 Huron Street, Suite 240, Northglenn CO 80234.  However you can also pay with a credit card via Paypal on our website, or you can pay with cash in person.  No matter what form of payment you use, you will always get a receipt in the mail approximately a week later, or if you are in a hurry, we can email you the receipt the same day.

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I need to spend down my money fast!  What can I do?

We can help you with this tough problem!  Look at our trips lined up for the entire year and choose one.  Then make a payment to HILLS and we will send you a receipt.  If you cannot decide which trip to go on right now, you can make a deposit for a “HILLS Trip” and use that credit in the future once you have  decided.  You will then get a receipt for a “HILLS Trip.”

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How far in advance do I need to pay for a trip?

We are very flexible with trip payments and are willing to work with you and your financial situation.  A deposit of $500 must be made before the trip departure dates and you have up to 1 year to pay the rest of the trip.   If you would like to sign up for a trip within 30 days of departure please do not sign-up online, you must call the office, because there might not be spots available .  All spaces on trips are on a first come first serve basis and without a deposit we cannot hold a spot for any client.

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Can I get a receipt or invoice?

Yes, both are available just let us know that you need them.

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Do you offer scholarships?

Yes!  HILLS works hard to organize a variety of fundraisers each year for the purpose of raising scholarship money.  We can offer partial scholarships for those that qualify.  You can download our scholarship application under the “Forms” tab or we can mail or email the form to you.

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Can parents or care providers participate?

In general, our answer is no, as we are trying to promote independence and socialization amongst our clients and give care providers a much needed break.  However, if the person you care for has extremely intricate health needs, we can discuss with you the option of being a volunteer or staff on a trip.

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What ratio of supervision do you offer?

Our ratio’s are 1:3 staff to client on our overnight trips except for our New Year’s Eve Party which usually has a 1:5 ratio.  Our Day Trips have a 1:4 ratio.  If someone is need of a 1:1 ratio, we can provide that for an additional cost.

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How do I sign-up?

Email or call us to sign-up for a trip.  At that point we will email or mail you our consent form which needs to be filled out and signed by that participant and their guardian (if they are not their own guardian).  Once you have mailed the consent form back, we will set-up a time to meet the participant at their house (if they live in the Denver area, otherwise we would do a phone call).  To assure a spot, a minimum of $500 deposit is required.  Approximately 2-4 weeks prior to travel, an itinerary with all of the necessary travel information will be sent to the participant.  We will then meet you at Denver International Airport, or if you have requested door-to-door transportation, we will pick the person up at their house.

call us at: (303)875-9149  or email us at: info@hills-inc.org

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If I live outside of Colorado, can I participate?

Yes!  There are a variety of ways that you could participate if you live outside of Colorado.

#1 The ideal way is if you fly to Denver and then fly with the rest of the group to our final destination.  If you fly into Denver for one of our trips based in Colorado or nearby state, we will meet you at your gate and go from there.  We can help you purchase your ticket to Denver or you can choose to do so, but the airfare is not included in our trip costs.  If you have never flown by yourself, don’t worry, you can have a flight attendant help you throughout your entire flight (additional fees are involved with this service and fees depend on your airline).

#2 If you have a group of friends that would like to travel together, we can accommodate groups of 5 or more people and customize a trip just for you.  We will come to your city and take you on the vacation of a lifetime.  Prices may vary slightly, but they would be similar to the prices that you see on our website.

#3 If you are a very independent person who has flown before, you are your own guardian and you have a cell phone, we could discuss the option of having you meet us at our final destination.  However be aware that if there are delays for any reason (personal or weather related), we would not be responsible for the consequences those delays may cause.

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If I live outside of Denver can I participate?

Yes!  We have clients all over the state of Colorado and you too can join us!  If it is a trip that requires flying, you will need to meet us at Denver International Airport.  If you are not able to meet at the airport, we can provide transportation for you at an additional cost.  If it requires us to pick you up a day in advance, there are additional costs for that service as well.

If it is a trip that does not include flying and you live along the route that we are driving, we can pick you up at no additional fee.  If you live in a different area not along our destination route, we can also provide transportation for you at an additional fee.

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Where do we meet for trips?

For trips that involve flying, we meet at the passenger drop-off section at departures at Denver International Airport or the cell phone lot (determined at the time of registering for a trip).  If meeting at the passenger drop off area designated for the airline, the driver does not need to park, we will meet you under the sign of our airline and take over from there.  If you need door-to-door transportation to and from your house, we can provide that for an additional fee.

If it is a trip in the state of Colorado, or any trip that does not involve flying, we will pick you up at your house if you live in the Denver metro area.  If you live outside of Denver, we can still pick you up for an additional fee or you can meet us at our starting point.

For all day trips, we pick-up participants at their houses and they must live in the Denver metro area or meet us at our office.

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Can I speak to a parent, provider or participant who has experience with HILLS prior to signing up for a program?

Yes!  Just let us know and we will give you a phone number or email.

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Can I meet the trip leaders that will be on my HILLS trip?

Yes! You will receive a visit to your house by the Executive Director or Program Director of HILLS, and if you would feel more comfortable meeting at least 1 trip leader prior to your trip, we can arrange that as well.

If you do not live in the Denver area, we still require a “get to know you” phone call with staff, and if necessary, the provider as well.

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I need help taking my medications, how does that work on a trip?

There is always at least one trip leader on each trip that is certified to administer medications.  For those that are not self-medicating, we will hold onto meds throughout the trip and be responsible for administering them.  If you need a photocopy of our medical administration certification from the state of Colorado, please ask and we are happy to send it to you.  Our Consent Form also includes a sheet where the participant’s most up-to-date meds and PRN’S should be listed. If you require skilled nursing services, please let us know when registering for a trip so we can staff the trip accordingly.

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If I can’t pay for all of the trip at once, what can I do?

We suggest that participants make monthly payments for their trips.  Prior to travel, participants are required to make a minimum deposit of $500 deposit to ensure a spot for them on the trip, the rest can be paid over the period of 1 year after travel.

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